Can I order a sample?
Yes, we understand that you may want to check the quality and feel of the fabric, or proof the physical design prior to final production, so we do offer a sample service. Samples will generally take 2 weeks, which is not considered part of the lead time for the final order.
Can you match the colours to an existing design or garment I have?
Yes, we can, however colour matching can be tedious and time-consuming so please allow extra time if you would like us to match colours. The best way for us to colour match is for you to send a physical product to us, as photos, images and artwork can vary greatly in comparison to the actual colour of the garment.
Do I need to order a design from the Glowish Impex (website)?
No, if you have another design you would like to order please email all the details to [email protected]
Do you offer a design service?
Yes, we have professional designers to help bring your design to life! Our design service is free of charge and includes a 3D Mock-up of the artwork and as many changes as required to create your unique team wear, apparel or merchandise.
Does it cost more to add player names to the jersey?
No, with a sublimated jersey you can add player names, logos and numbers at no extra cost.
I received an error on my order, what can I do to fix this?
We are all human and understand errors can occur. Our uniforms do go through an extensive quality assurance test prior to shipping to limit these errors. However, if something still went wrong contact our awesome customer service team to review and provide you with quick and east resolutions. Call us at +92-317-736-8778 or send us an email at [email protected].
What are the benefits of Sublimation?
– Unlimited amount of design options! If you have a design in mind which is not in our Custom Builder, contact us and we will help bring your design to life!
– No additional costs for adding names, numbers, or sponsor logos to your design, the choice is yours and the options are endless!
– No fading, peeling or cracking of names, numbers and logos.
What format do I need to provide for my logos/graphics?
Vector format (EPS, AI, PDF)
What is Sublimation?
Sublimation is a unique printing process where designs are transferred onto the fabric via heat. We specialise in sublimation printing as it allows you, the customer, the freedom to custom design teamwear and apparel how you want it!
What is the minimum order quantity for custom teamwear and apparel?
10 pieces per design unless otherwise stated. This means that if you require a full soccer kit (jersey, shorts and socks) the minimum order quantity is 10 kits. There can be exceptions to this so please contact us if you require less than 10 pieces.